This site is intended only for Members and Providers.
Employees of the Cleveland Clinic can access this site from within
For more info, click the question mark:
If you have already registered, please enter your User Name and Password below. (Passwords are case-sensitive)
to register for this site
if you've forgotten your User Name and/or Password
Call our HelpDesk at 1-800-294-7583 if you encounter difficulties while using this site.
Access via HR Connect
Cleveland Clinic employees do not need to register for this site. You can access all the features of this site, incuding your annual Coordination of Benefits (COB) Response form and claim Explanation of Benefits (EOB) forms from within the Clinic's own HR Connect site. That means one less UserName and password to remember!
Of course, you still need to know your UserName and password for the HR Connect site.
Once you are logged into HR Connect, look for the ‘My Total Rewards’ section and then under it, click on the entry that says ‘Medical, Dental & Vision’. On the next screen under the ‘Review Your Benefits’ | ’Benefit Details’ section, click on ‘Mutual Health Services Direct’. A second login box may show; use your HR Connect credentials. Then click on the ‘Heath Plan Claims’ link.
You will see a message that indicates that you will be transferred into this website. After clicking ‘Continue’ you will be inside this website, where you will be able to view your policy information, claims paid for you and your dependents, view EOB's, request replacement ID cards, and return the annual COB Response form.
For more information, contact Cleveland Clinic Benefits, Toll Free: 1-877-223-1120 Local: 216-444-4200.
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Build Date: April 2, 2014 at 2:00 PM